At Bold Basics, we understand that timely delivery is crucial to your shopping experience. That’s why we’ve partnered with some of the most reliable shipping providers to ensure your orders reach you as quickly and efficiently as possible. Whether you’re shopping for trendy tops, cozy outerwear, or durable pants, we’ve got you covered with our flexible delivery options.
Shipping Options
We offer two main shipping methods to cater to your needs:
- Standard Shipping: For those who need their items a bit faster, we offer standard shipping via DHL or FedEx. This option typically takes 10-15 business days after dispatch. The shipping fee is $12.95.
- Free Shipping: For orders over $50, we provide free shipping using EMS. This option usually takes 15-25 business days after dispatch. It’s a great way to save on shipping costs while still receiving your items in a reasonable timeframe.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. This includes picking, packing, and preparing your items for shipment. We strive to ensure that every order is handled with care to maintain the quality and integrity of your purchases.
International Shipping
We are proud to offer global shipping to fashion enthusiasts around the world. However, please note that we do not ship to some remote areas in Asia and other regions. If you have any questions about whether we deliver to your location, feel free to reach out to our customer service team at [email protected].
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery in real-time. If you encounter any issues or have questions about your shipment, our customer service team is always here to assist you.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, you have 15 days from the date of receipt to do so. Please ensure that the item is in its original condition and packaging. For more details on our return policy, visit our Returns & Exchanges page.
Contact Us
If you have any further questions about our delivery options or need assistance with your order, please don’t hesitate to contact us at [email protected]. Our team is dedicated to providing you with a seamless shopping experience from start to finish.
Thank you for choosing Bold Basics. We look forward to helping you build a wardrobe that’s as unique as you are!